Our

Privacy Policy

At Knight Plumbing (“Company,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting the information you provide to us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit www.knightplumbing.com (the “Website”), use our services, or communicate with us via phone, text (SMS), or other means.

By accessing our Website or using our services, you consent to the practices described in this policy.

What Information Do We Collect?

We collect various types of information, including:

  • Personal Information: Name, address, email, phone number, and other details voluntarily provided when scheduling services or contacting us.
  • Payment Information: Processed securely via third-party payment providers.
  • Technical Data: IP address, browser type, cookies, and usage data for site analytics.

We use collected data to:

Provide and manage services, including scheduling and confirmations.

  • Process payments and transactions securely.
  • Improve our website, services, and customer experience.
  • Send appointment reminders, service updates, and other necessary notifications.
  • Comply with legal, regulatory, and industry standards.

Sharing Your Information

We do not sell or distribute your personal information, including phone numbers to third parties.

However, we may share necessary data with:

  • Service providers assisting in business operations (e.g., payment processors, CRM platforms).
  • Legal authorities if required by law, subpoena, or regulatory compliance.

Your Rights & Opt-Out Choices

  • You can update or correct your personal information by contacting us.
  • You may opt out of marketing emails by following the unsubscribe link.

Cookies

A cookie is a small text file that is stored on a user’s computer that recognizes your IP address for record-keeping purposes. We use session cookies to make it easier for you to navigate our site. Session cookies also record session information, such as which web pages a user has visited, and to track user activity on our Site. Cookies will expire when browser cache is cleared.

Analytics

To determine how many users visit the Site, how often they visit the Site, and to better understand the areas of greatest interest to our visitors, we use a tool called “Google Analytics” to compile this information for us. As a result of your visit to the Site, Google may collect information such as your domain type, your IP address, and clickstream information. We do not combine the information collected using analytics tools with personally identifiable information. For more information about the analytics company’s ability to use and share information about your visits to this Site, see https://policies.google.com/privacy?hl=en.

How Long Do We Keep the Information We Collect?

We will retain your personal information in accordance with our continuing need to service this relationship and/or to improve the Site. To ensure continuity and excellence in service, we keep a service history for each customer.

Links to Third-Party Sites

This Policy applies only to information collected by the Site. From time to time, the Site may link you to other websites (“Linked Sites”) that are not owned by us, even though they provide goods or services related to our company. We do not control the collection or use of any information, including personal information, that occurs during your visit to the Linked Sites. Further, we make no representations about the privacy policies or practices of the Linked Sites, and we are not responsible for their privacy practices.

Be careful of disclosing any of your personally identifiable information when leaving the Site. We encourage you to be aware when you leave our Site and to read the privacy statements of every website that collects personally identifiable information.

Spam

We do not participate in bulk email solicitations that you have not consented to receiving (i.e., “Spam”). We do not sell or disclose customer lists or email address lists to unrelated third parties. Except as otherwise provided herein, we do not share personal information with any third-party advertisers.

Changes to this Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Questions About Our Privacy Policy and Practices
If you have questions about this Privacy Policy, contact us.

Effective Date: This Policy was last modified as of 03/05/2025. This version of the privacy policy replaces and supersedes any prior privacy policies applicable to the Site.